Have Questions? We’ve Got Answers!
Before reaching out to our support team, check out our FAQs for quick solutions to common questions about account setup, scheduling, automation, billing, and more.
📌 Still need help? Visit our Help Center or Contact Us for further assistance.
📌 General Questions
1. What is SmartPin Manager?
SmartPin Manager is a smart scheduling and automation tool that helps content creators, businesses, and marketers plan, schedule, and optimize their visual content for maximum engagement.
2. How does SmartPin Manager work?
Our platform allows you to:
✅ Upload images in bulk
✅ Schedule posts in advance
✅ Use AI-powered suggestions for the best posting times
✅ Track performance with analytics
✅ Automate your content strategy effortlessly
Simply create an account, connect your social media, upload content, and schedule your posts!
3. Who is SmartPin Manager for?
SmartPin Manager is perfect for:
✔️ Content creators
✔️ Bloggers
✔️ Small businesses
✔️ Digital marketers
✔️ Social media managers
✔️ E-commerce brands
If you want to grow your audience and save time, this tool is for you!
📌 Account & Setup
4. How do I sign up for SmartPin Manager?
Signing up is easy! Click on Sign Up and create an account using your email. Follow the setup instructions to start scheduling your posts right away.
5. Do I need to install any software?
No! SmartPin Manager is a cloud-based platform, meaning you can access it from any device with an internet connection.
6. Can I use SmartPin Manager for multiple accounts?
Yes! Depending on your plan, you can manage multiple accounts from one dashboard. Check our pricing page for details on multi-account support.
7. How do I reset my password?
If you forgot your password, click on ‘Forgot Password’ on the login page. We’ll send a reset link to your email.
📌 Scheduling & Automation
8. How do I schedule a post?
1️⃣ Upload your image(s)
2️⃣ Add a title, description, and relevant tags
3️⃣ Choose your preferred posting date and time
4️⃣ Click ‘Schedule’, and let SmartPin Manager handle the rest!
9. Can I bulk upload and schedule multiple posts at once?
Absolutely! Our bulk upload feature lets you upload and schedule multiple posts in minutes, saving you time and effort.
10. Can I edit or reschedule a post after scheduling it?
Yes! Simply go to your scheduled posts dashboard, select the post, and make changes before it goes live.
11. Does SmartPin Manager automatically post for me?
Yes! Once scheduled, your posts will be automatically published at the selected time—no manual intervention needed.
📌 Billing & Subscription
12. How much does SmartPin Manager cost?
We offer flexible pricing plans to fit different needs. Visit our Pricing Page for full details.
13. Do you offer a free trial?
Yes! We offer a free trial so you can explore the platform before upgrading to a paid plan.
14. How do I upgrade or cancel my subscription?
You can upgrade, downgrade, or cancel your subscription anytime from your Account Settings. Changes will take effect at the end of your current billing cycle.
15. What payment methods do you accept?
We accept major credit/debit cards and PayPal.
📌 Troubleshooting & Support
16. My scheduled post didn’t go live. What should I do?
Check the following:
✔️ Ensure your account is properly linked
✔️ Verify your internet connection
✔️ Confirm the scheduled time hasn’t passed
✔️ Check for any platform-related issues in our Status Page
If issues persist, contact our support team at [email protected].
17. I’m having trouble logging in. What should I do?
1️⃣ Double-check your login credentials
2️⃣ Reset your password if needed
3️⃣ Try clearing your browser cache
4️⃣ If you still have trouble, reach out to our support team